Public Transportation
"Public Transportation for Everyone"
The mission of B.G. Transit is to provide safe, affordable, quality public transportation within the city limits of Bowling Green, Ohio.
(Adopted August 2006)
A B.G. Transit van in the 2009 Holiday Parade!
General Information
B.G. Transit is Bowling Green ’s public transportation system. Its funding is provided, in part, through the City of Bowling Green and an operating grant from the Ohio Department of Transportation (ODOT) and the Federal Transit Administration (FTA).
Many people think B.G. Transit is a “taxi.” It is not. It operates more like a bus service whose route is determined by scheduled rides. B.G. Transit is one of only a few public transportation systems in the State of Ohio, funded through grant money, which does not require 24-hour advanced reservations.
Because we are considered “demand response” we will do the best that we can to accommodate “last minute” reservations. If, however, you don’t schedule your trip at least one hour in advance, you will be able to ride on a space-available basis only.
All B.G. Transit vehicles are accessible to persons with disabilities.
Hard copies and alternative formats of this brochure may be obtained at the
City Administrative Services Building, 304 N. Church St., Bowling Green, OH 43402
B.G. Transit Fares
$3.50 Fare (each way) - For persons 4 to 64 years of age.
$1.75 Fare (each way) - For seniors (65+),
disabled persons & children 4-13.
(Transit ID required*)
$1.75 Per Seat Package Fare - Fare charged when seat space is used for packages.
Personal care attendants and children under 4 years of age ride free.
* Applications for B.G. Transit ID cards are available at the Grants Administration Office, 304 N. Church St., Bowling Green.
How To Schedule A Ride
To schedule a ride, call 1-800-579-4299 or call the Ohio Relay Network at 1-800-750-0750 at least one hour in advance of the time you want to be picked up. When you call the 800 number you may hear a recording. Stay on the line until your call is answered. Calls for rides are answered in the order that they are received. If you hang up before the order-taker answers, you lose your place in the lineup (Calls from payphones are free!).
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| Please be aware...drivers may arrive 15 minutes before or after a scheduled pick-up time. Please be ready and watching 15 minutes in advance of your scheduled pick-up time. When the vehicle arrives, you will have 5 minutes to board. |
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Please allow at least 25 minutes from your scheduled pickup time till the time you arrive at your destination.
The transit system's busiest times are between 6:00 a.m. to 9:00 a.m. and between 2:00 p.m. and 5:00 p.m. If you want to travel during these periods, you should call the day before to reserve your ride. Otherwise, you will only be able to ride during those times if there is space available.
A rider may place advanced orders for recurring trips, such as for work or medical appointments, up to one month in advance. There are several responsibilities attached to these rides:
- The rider will be required to notify B.G. Transit 24 hours in advance if there is any change in their schedule that would cause them to not need the trip.
- If a rider misses the initial trip (no-show) the rider must contact B.G. Transit and let them know if they will still need the return trip.
- Consecutive no-shows or late cancellations may be grounds for suspension of the advance order privilege.
If the passenger wants to change their destination after making a reservation, they should cancel the original order and make a new one. Destinations cannot be changed upon entering the vehicle.
The transit system operates between 6:00 a.m. and 8:00 p.m. , Monday through Friday and between 10:00 a.m. and 4:00 p.m. on Saturdays. Rides must be completed during those periods. There is no service on New Years Day, Memorial Day, July 4, Labor Day, Thanksgiving or Christmas Day.
Riders Guide
- Fares are paid upon entering the vehicle.
- Transit ID cards must be shown to pay the discount fare.
- No eating, drinking or smoking is allowed.
- Only authorized service animals are allowed.
- All passengers must wear seatbelts.
- All wheelchairs should be safely locked down.
- Children under 4 and/or under 40 pounds must be properly secured in a child restraint seat (These seats are available in the vehicle and will be installed by the driver).
- Packages requiring seat space shall be charged $1.75 for each seat occupied.
- If an elderly and/or disabled passenger requires assistance, one personal care aid may ride free.
General Limits/Regulations
Transit service is limited to the corporation limits of Bowling Green.
The service is curb-to-curb. Drivers may not go beyond the curb or enter any building while assisting passengers.
Drivers are not responsible for loading or unloading any items into the vehicle.
Wheelchairs must meet full safety regulations. Drivers may not lift passengers in or out of wheelchairs.
Passengers should be courteous to the driver and other passengers. Violent, abusive, or persons under the influence of alcohol or drugs may be refused service or evicted from the vehicle at the discretion of the driver. For more information regarding the B.G. Transit Disciplinary/Suspension/Appeal Process Policy, please call 419-354-6203.
The transit vehicles should not be used as moving vans.
Drivers may not transport passengers through drive-up windows of banks or restaurants, or wait for passengers who leave the vehicle for any reason.
Complaint Procedure
The City of Bowling Green has adopted a formal Complaint Procedure. Passengers of the B.G. Transit who wish to file a Complaint Report may do so following the established Complaint Procedure and using the City's Complaint Report form. The links to both the procedure and report form are located directly below:
B.G. Transit Complaint Procedure B.G. Transit Complaint Form
Transportation Advisory Committee (TAC)
Transit Advisory Committee members are appointed to two-year terms by the Mayor. The Committee meets quarterly and meetings are open to the public. Interested citizens are encouraged to attend.
Transportation Advisory Committee Roster and Meeting Schedule
